Podcasts | AMA

Training 3 or More People? Equip your team with new skills and save

Content (445)

Results 191 - 200 of 445 Results

Narrow Results

Within miles of

Use my current location

Search Within

Sort By

Previous 18 19 20 21 22 ... 45 Next

Jeanne Bliss on Treating Customers Like They're Your Mom

When we think of customer service we tend to focus on the front line employees who are taking the customer phone calls. While they are often the face of the organization, there are thousands of decisions made throughout the company than wind up making customers feel less-than great. Jeanne Bliss , a

Jeff Rosenblum on Stopping Friction for Your Customers

Friction is an unfortunate part of life but it can be overcome. Jeff Rosenblum , co-director of the new documentary The Naked Brand, joins us to talk about the various kinds of friction we encounter and how brands can remove what is stopping their customers from making purchasing decisions.

Jeffrey Hollender on Key Business Lessons in Going Green

Back when “green” was just a color and not a movement, Seventh Generation was already at work creating earth-friendly, non-toxic, energy-conserving products. Jeffrey Hollender , co-founder and chairman of Seventh Generation, believes that the companies that will succeed are the one

Jennifer Kahnweiler on Quiet Influence

Introverts can have trouble getting recognition for their accomplishments. They do great work but they do their best work quietly and alone. Skills like writing and research are crucial but not always attention grabbing. Jennifer Kahnweiler , author of the new book Quiet Influence: The Introvert's G

Jennifer Kahnweiler on the Genius of Opposites

Introverts and extroverts have different and sometimes contradictory strengths. When they pair up and manage to find a way to work together, introverts and extroverts can create power teams. Jennifer Kahnweiler, Ph.D. , author of the new book The Genius of Opposites , joins us again to give us examp

Jennifer Kahnweiler on the Introvert Advantage

According to Jennifer Kahnweiler , author of Introverted Leader: Building on Your Quiet Strength, introversion is a trait shared by society’s most distinguished leaders: Bill Gates, Warren Buffet, and President Obama. In this episode of Edgewise, she provides tips on how to harness attributes common

Jeremy Goldman on Going Social

Social media is the go-to tool for businesses to connect to their customers. However, many businesses use the wrong type of social media or lose sight of what is important to their business model. Join Jeremy Goldman , author of the book Going Social , as he talks about the traps and pitfalls a busi

Jill Griffin on Earning Loyalty in a Search and Switch World

The ability to compare price and product created by Internet search engines coupled with our insatiable desire for instant information have created a volatile new breed of buyer, the search and switch customer. In these bruising economic times, businesses unprepared to address this buyer are losing

Jim Champy on How to Outsmart Your Competition

Jim Champy inspired legions of business leaders with his bestseller Reengineering the Corporation. In his new book Outsmart! , Champy describes nine companies that have achieved breakthrough growth by consistently outsmarting the competition. Champy tells their fascinating success stories, revealing

Jim Collins and Mort Hansen on Flourishing in Uncertainty

Jim Collins and Mort Hansen , coauthors of the book Great By Choice , discuss their research on fundamental business concepts and why some companies excel in chaos, turbulence, and uncertainty while others do not. Collins describes it as the most fascinating analysis that he’s ever been associated w

Sort By

Previous 18 19 20 21 22 ... 45 Next