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The Best Way to Survive Hard Times: Build Strong Business Relationships

Make sure your salespeople’s relationship-building skills are up to snuff.

The Body Language of Charisma

How to gain influence in the workplace by becoming more charismatic.

Disengaged Body Language: Turning Away

A body language expert explains how to determine whether your audience is really listening.

The Bottom Line on Improperly Trained Leaders

Poor leadership talent drains an organization, keeping it from accomplishing all that it wants to do. Not all managers need leadership training, but leadership development can significantly impact their performance and that of their teams. What skills...

The Cassandra Conundrum

Learn how to influence others

The Cobbler’s Child in the Workforce: Why Employee Happiness Is Everybody’s Job

When it comes to career development, whose job is it anyway? The author of a new book on career strategy maintains that it's everybody's job. Each of us has responsibility for managing our own career, but it's also in management's best interest to...

The Concrete Jungle Survival Guide:Four Steps to Overcoming the Chaos (and Taming the 10,000-Pound G

Learn how to increase tranquility, accountability, and productivit in today's corporate jungles.

The Courageous Training Code

It's trainers' most frequent complaint: what do we have to do to get some respect around here? Take a cue from Tim Mooney and Robert O. Brinkerhoff, authors of the new book, Courageous Training, and adopt "the Courageous Training Code."...

The Customer-Focused Organization

The Customer-Focused Organization: How alignment, advocacy, data, and technology drive high-performance