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A “CANDID” Approach to Difficult Conversations

A new way to approach challenging workplace conversations.

A Clear Path to Strategy Execution

In judging diamonds, one of the most important qualities to look for is clarity. The same holds true when it comes to strategy execution, where clarity of vision and goals separates the true gems from the worthless rocks. Author Mark Vickers takes a...

A Crash Course in Happiness

Here are ten qualities to make your time at work successful and happy.

A Fresh Take on Complexity Costs

Complexity costs are the single largest determinant of your company’s cost competitiveness. The costs have grown in corporate pursuit of competitiveness through expensive and complex new processes, product portfolios, and organizations. Fortunately, your company’s competitors are probably carrying a

A Leader's First 100 Days: Be Aware of Scrutiny, Beware Mutiny

Sander Flaum compares a new leader's first few months on the job to the atmosphere of a first date-every action comes under intense scrutiny. He outlines five strategies to help pave the way for a smooth relationship....

A Leadership Lesson from The King's Speech

A lesson in leadership from the hit film 'The King's Speech:' leaders must learn to ask for the support they need to succeed in their role.

A New Customer Metric to Blow the Whistle on Bad Profits

Here's a simple technique that you can use to evaluate your customers' experience with your organization. Better yet it will help you identify what you can do to improve each customer's relationship with your company....

A New Generation Demands Your Attention

There's a new generation out there--the Linkster Generation. Find out how tohelp them to enter the workforce.

A Performance Review System That Works For Everyone

Here are 20 questions as foundation of an effective performance review.

A Roadmap to Challenging Conversations

A three-step approach to difficult workplace conversations: prepare, plan, and practice.