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Understanding the Characteristics and Motivations of Generation Z

AMA Quarterly spoke with Angie Read, co-author with Jeff Fromm of Marketing to Gen Z: The Rules for Reaching This Vast—and Very Different—Generation of Influencers (AMACOM, 2018).

Key to M&A Success: Aligning Organizational Capabilities to Drive Strategy

If you’ve ever worked in a company that was acquired, but several years later it still felt like the two companies were separate, you know that merging businesses financially doesn’t necessarily result in a full integration of the organizations.

Love Contracts: Protecting Against Workplace Romance Gone Bad

They arrive at work separately. They never touch each other in your presence.

Creating an Employee Communication Plan to Support Engagement

We know that communicating regularly with employees improves engagement.

Leadership Traits: Balancing the Loud and the Quiet

The stereotypical CEO in movies and TV is overwhelmingly loud. The reality for CEOs and other executives is more complex.

Connecting Strategic Thinking to Results: Why Leaders Must See the Practical Side of Ideas

One of the most important characteristics of a leader is the ability to think strategically. Leaders must be adept at recognizing themes, trends, and data applications and envisioning big ideas.

Do You Have the 3 Essential Qualities of the “Listening Spirit"

One of the dangers people are likely to run into when improving their listening is becoming so focused on the skills involved that their listening becomes rather mechanical. Important as these skills are, their effectiveness depends on something deeper.

Chief Experience Officers: Guides to the Experience Staging Journey

Chief experience officers must inhabit five roles to build experience staging into the fiber of an organization and make it a premier experience stager.

How New Leaders Use Pods to Promote Autonomy and Collaboration

Millennials might have leadership titles in the workplace, but these managers are facing challenges, especially when it comes to leading Baby Boomers and Gen Xers.