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The Difference Between Good Work and Great Work

Are you truly focusing on the most important projects at work? See what 2015 AMA Thought Leader to Watch Michael Bungay Stanier has to say about the difference between Good Work and Great Work.

What Does It Take to Become a Competent Manager?

Can a student who anticipates a career in management enroll in a business degree program and become a competent manager? Possession of the degree probably increases the odds of becoming a manager. That begs the question, though, as to whether a business degree can qualify as a form of managerial cer

The Five Steps of Change

Implementing change is one of the most important roles a leader or manager needs to master today. The time and money lost because of resistance to change is devastating to an organization’s bottom line.

The 5 Most Common Negotiation Tactics and How to Counter Them

Don’t be intimidated by the most common negotiation tactics. See how you can prepare yourself and be successful in any negotiation scenario.

The 30x Rule: How Great Managers Multiply Performance

An inherent measure of our effectiveness as managers is our ability to create results through other people. As Tom Peters once said, “Leaders don’t create followers; they create more leaders.”

9 Things You Should Never Do When Giving a Presentation: AMA Research

Think back to your last presentation. Were people interested and engaged in what you were saying?

5 Keys to Successful Program Management

Back in the mid-1980s, I landed my first job out of college, which was to provide technical support for a NASA contractor in Washington, DC. Just about all the people I supported there had the word “Program” in their job title, whether it was Program Director, Program Manager, Program Admin Support,

Decoding the Job Interview BY CAROL KINSEY GOMAN

As the candidate in a job interview, you’re aware that you are being assessed for competence, confidence, and candor. But what about the interviewer?

Communication: Sample Phrases for Performance Appraisal

Top Performance Review Phrases to Help Your Employees Enhance Their Communication Skillset

Sample Leadership Phrases for Performance Appraisals

Raising the bar in terms of performance expectations isn’t as hard as most employers think.