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12 Benefits of A Learn at Lunch Program

Are you having trouble finding the time to get a training session up and running? Try a lunch and learn.

Using Gamification to Collect Big Data

Big data can be collected through game design and gamification to improve customer engagement and build a relationship with the company brand. The right design of gamification is very important for it to deliver the desired results and insights. Gartner predicts that 80% of the gamification solution

Customer Service Performance Review Phrases and Examples

What is customer service? Nothing without exceptional reps. That’s why it’s important to take time to develop your employees’ skillset so they can be the best customer representative possible.

5 Tips for Correcting Behavior Issues at Work

Performance management would be easy if it weren’t for people who underperform. Now is an excellent time to correct behavior issues using the performance review process.