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You and Your Company: Making the Corporate Brand/Personal Brand Connection

Culture is a complex and critical component of leadership. Yet many leaders underestimate its impact or fail to deal effectively with it in conjunction with growth strategies and other business initiatives. As CEO Lou Gerstner said about IBM’s culture during a period of transformation, “I came to se

Breaking Through The Glass Ceiling at Work

We give our kids a time out when they misbehave. But working women who take a time out from their careers to deal with family responsibilities often find themselves punished with decreased earning power and promotion opportunities. A new study from the Center for Work Life Policy offers recommendati

Avoiding the Responsibility Trap

Extremes in taking or giving responsibility can produce conflict because of the reaction they produce in others. When one person fails to take responsibility, others can resent being left with the blame or the work.

Developing Technical and Professional Workers

There are several challenges unique to the development of technical and professional workers. First, technical and professional knowledge dates quickly; that means that workers face skill obsolescence unless their knowledge is updated constantly, and it is a special problem with individuals are hire

How to Handle Working for a Bully

I met Brenda when I was brought in to help with an upcoming change initiative at a Fortune 500 company. She managed a 2,000-person department and I was impressed by her intelligence, creativity, political savvy, and dedication to her job. Brenda had all the qualities of a senior executive—which was

Effective Knowledge Transfer Can Help Transform Your Bottom Line

Does your company have a knowledge transfer plan? If not, as baby boomers retire, your business could be at risk....

Ethical Behavior: The Must-have Soft Skill

If ethical behavior had been taught to employees and reinforced as a must-have soft skill, could we have prevented the current economic meltdown? We explored this question in a recent Klaus and Associates survey and the results are in.

Five Critical Business Relationships for Entrepreneurs

Savvy entrepreneurs know that their success depends upon gaining the confidence and buy-in of others-customers, employees, vendors, bankers, and mentors. Here are some ways to nurture the relationships that matter most to your business....

Four Ways to Evaluate a Big Decision

What is best for the organization? The challenge leaders face every day is doing what the organization needs them to do. When a decision proves unpopular, it may make sense to hold the course because the long-term pain outweighs the short-term gain. We see this often with corporate reorganizations.

Futurism: A Growing Business Strategy

"The future ain’t what it used to be," Yogi Berra once said. Though tongue-in-cheek, this quote seems truer than ever. Many of us feel the future just gets here faster than it once did.