The quickest way to turn a 51-year-old man into a 10-year-old boy is to bring up baseball. And that’s exactly what happened when I received a call from Kyle Stark, the assistant general manager of the Pittsburgh Pirates. At the request of Clint Hurdle, the Pirates’ manager, I was invited to spend tw
Unless you have a photographic memory or are one of the few people who can get away with calling everyone "kiddo," sooner or later you'll be in the uncomfortable situation of forgetting someone's name. No need to panic. These tips from a memory master are guaranteed to get you out of hot water every
According to a Gallup study, workplace friendships increase employee satisfaction by almost 50%. But when personal friends try too hard to maintain their relationships in the workplace, or if the friendships go awry, problems can arise....
An interview with Nicole Lipkin, the author of the book What Keeps Leaders Up at Night. Lipkin discusses when good bosses go bad and how to avoid it.
Wait a minute, that doesn't sound very politically correct, does it? The author of Black Belt Negotiating explains why people often unknowingly negotiate with the intention to fail. Here's how to make sure you wind up the big winner in...
Culture is a complex and critical component of leadership. Yet many leaders underestimate its impact or fail to deal effectively with it in conjunction with growth strategies and other business initiatives. As CEO Lou Gerstner said about IBM’s culture during a period of transformation, “I came to se
We give our kids a time out when they misbehave. But working women who take a time out from their careers to deal with family responsibilities often find themselves punished with decreased earning power and promotion opportunities. A new study from the Center for Work Life Policy offers recommendati
Extremes in taking or giving responsibility can produce conflict because of the reaction they produce in others. When one person fails to take responsibility, others can resent being left with the blame or the work.
Does your company have a knowledge transfer plan? If not, as baby boomers retire, your business could be at risk....
Savvy entrepreneurs know that their success depends upon gaining the confidence and buy-in of others-customers, employees, vendors, bankers, and mentors. Here are some ways to nurture the relationships that matter most to your business....