In this excerpt from their forthcoming book Riding the Blue Train, Bart Sayle, CEO of The Breakthrough Group, and Surinder Kumar, Chief Innovation Officer for the Wm. Wrigley Jr. Company, discuss what it takes to become a "breakthrough leader."...
A challenge for leaders is to communicate the importance of innovation and renewal and to create a culture that encourages those within the organization to learn and to change. The means to learn this skill may rest with study of species of birds.
From e-mail monitoring and Website blocking to phone tapping and GPS tracking, employers increasingly combine technology with policy to manage productivity and minimize litigation, security, and other risks.
Have you ever wondered about the origin of the word "mayday," the international distress call used by ships and aircraft? In the preface to her new book Mayday!
A traveler attempting to book a ticket by phone became frustrated after choosing from a menu of endless options then waiting on hold for twenty minutes before eventually being transferred twice, with the second time to a dial tone! When she called back, the first live person she connected with got a
A few years back, a scientist named Alan Sokal decided to conduct a little experiment--well, a prank, really.
What do your people really think of you? If you're guilty of more than a few of the sins outlined in Bruce Katcher's new book Reasons Employers Hate Their Managers , the answer may not be pretty. The good news is that there is a lot that...
Sure, all men are created equal. But women? When it comes to salaries, not so much. Although the latter decades of the 20th century brough substantial progress for women's rights, when it comes to pay equity, the numbers still don't add up. The...
It’s a simple, real-world fact, but it’s one that most people still do not "get": The majority of people who lose their jobs do so not because they made some costly mistake, but because they didn’t understand workplace politics.
Charles Schwab is one of the most iconoclastic figures in modern business, having pioneered the strategy of making investment opportunities accessible and affordable for the general public. Here, in an excerpt from Hope: How Triumphant Leaders Create the Future, Schwab talks about what drives him, h