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20 Things Every Career Woman Must Know

Tips for women who want to move up the career ladder.

“Time Outs” Take an Increasing Toll on Women’s Careers

We give our kids a time out when they misbehave. But working women who take a time out from their careers to deal with family responsibilities often find themselves punished with decreased earning power and promotion opportunities. A new study from the Center for Work Life Policy offers recommendati

“JIAO PENGYOU”—A Guide for Successful Business Relationships in China

Here are some guidelines to help you do business in China

7 Problem Clients and How to Win Them Over

Strategies for dealing with 7 common types of difficult clients.

A “CANDID” Approach to Difficult Conversations

A new way to approach challenging workplace conversations.

A Leader's First 100 Days: Be Aware of Scrutiny, Beware Mutiny

Sander Flaum compares a new leader's first few months on the job to the atmosphere of a first date-every action comes under intense scrutiny. He outlines five strategies to help pave the way for a smooth relationship....

A Model for Driving Innovation in Your Organization

To increase innovation in your organization, learn how to practice the “4Ps.” As the author suggests, these four Ps—priority, plan, people, and process—are the four elements to consider in order to build your innovation efforts.

A New Customer Metric to Blow the Whistle on Bad Profits

Here's a simple technique that you can use to evaluate your customers' experience with your organization. Better yet it will help you identify what you can do to improve each customer's relationship with your company....

A New Generation Demands Your Attention

There's a new generation out there--the Linkster Generation. Find out how tohelp them to enter the workforce.

A Roadmap to Challenging Conversations

A three-step approach to difficult workplace conversations: prepare, plan, and practice.