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How to Gain Access to the Executive Suite

Do your salespeople have trouble connecting to the real decision makers in your customers' organizations? These strategies will help them reach the people who have the power to sign on the dotted line....

How to Gain Leverage

To paraphrase Archimedes, given enough leverage you can move the world. The same principal also applies to negotiation, where the right amount of leverage can make the difference between getting what you want and coming away empty handed. Negotiation...

How to Get Buy-in for Your Ideas

Learn to use your powers of persuasion to improve your chances of getting people to say “yes.”

How to Handle Emotions at Work

Tips on staying cool under pressure from AMA's seminar Communicating with Diplomacy, Discretion and Influence: A Course for Senior Administrative Professionals.

How to Have the Last Laugh When Dealing with Life’s Bullies

If you learn how to use humor effectively against nasty people, you may not leave them laughing, but you can have the last laugh....

How to Hire a Top Performing Salesperson

If you need to hire top performing sales staff if you want to increase sales,

How to Deal with a Know-It-All

How to deal effectively with someone who tries to tell you how to do your job.

Get Ready for the Data Crush

Every mouse click and screen tap generates tiny bits of information that build up into a gigantic data crush. The companies that succeed going forward will be those that learn to leverage this torrent of information—without being drowned by it.

How to Persuade a Decision Maker

Learn how to perssuaade a decision maker by how you make your presentation. i

How to Predict the Future to Transform Your Business

Using "flash foresight" to predict future trends and to spur innovation.