The author of No More Pointless Meetings explains why the most senior person in the room can't simultaneously run and participate in a meeting.
Is playing nice hurting your business? John Canfield says that an overemphasis on polite discussion prevents teams from communicating in ways that generate robust dialogue, learning, and significant business results.
Tips for women who want to move up in the workplace, from Peggy Klaus, author of Brag and The Hard Truth About Soft Skills.
Gossip is one form of communication that doesn't do anyone any good, especially in the workplace.
Studies show that used properly, a simple touch--even in a business environment--can work wonders.
Founded in 1999, the online shoe retailer Zappos.com has been an astonishing success story, growing to nearly $1 billion in sales. Even more impressive than its sales numbers, however, are the number of customers who rave about Zappos's customer...
Put your loyal customers to work for you through referrals.
Do you "check up on" your team members or "check in with" each member? Do you try to "fix" your employees or do you help "develop" your employees' skills to be more successful? This is neither semantics nor idle wordplay. It's about effective...
Here is the results of a study of training needs for global leaders.
Increasingly, companies are taking a harder look at their workplace to determine how it can contribute to the new drivers of business success--teamwork, collaboration, and co-creation.