Admin Admired: Creating Your Professional Development Plan

12 Signs That You're a Cowardly Leader

We all feel fear. What separates the proverbial men from the boys, and women from the girls, is how we respond to our fears.

3 Financial Acumen Skills You Don’t Want to Ignore

Strengthening your financial acumen via professional courses is a must in today’s economy. As the US economy inches to recovery, unemployment is still high. During her recent speech at the New York Economic Club, Federal Reserve Chair Janet Yellen responded to a question by Abby Joseph Cohen of Gold

25 Ways to Keep Customers for Life

Acquiring new customers is an expensive and exhausting process. Arnold Sanow offers 25 tips to keep customers from leaving that any business can use.

5 Ways to Project Confidence

Confident people are self-motivated, have high self-esteem, and are willing to take calculated risks. Confidence is also the personality trait most responsible for an individual’s ability to deal well with organizational change.

An Introduction to Blended Learning

Studies show that learners do better when they are provided with a variety of linked learning opportunities, such as a combination of classroom and online sessions. This excerpt from the white paper Blended Learning Opportunities, commissioned by AMA, focuses on the "what" and "why" behind this succ

Are You In, or Out, of the Loop?

Even as kids we knew that information was power. We told secrets. I’ll tell him, but not her—that makes me powerful. As effective adults, we still want and, in fact, need to be in the information loop.

Are You Promotable?

Think you're ready to move up to the next level within your organization? Kate Wendleton, founder of The Five O'Clock Club job search strategy group, explains how to gauge your chances of getting a promotion....

Interview with Cal Turner Jr.: Lessons from AMA Set Company’s Future

AMA Quarterly talked with Cal Turner Jr., who turned his father’s company, Dollar General Corp., into the brand it is today. Turner was the CEO of Dollar General from 1977 to 2003. He wrote a book taking a look behind the scenes called My Father’s Business: The Small-Town Values That Built Dollar Ge

4 Exercises to Help Build Your Leadership Fitness

Your ability to continuously develop as a leader will have a direct effect on the impact you have as a leader. However, when it comes to development, today’s leaders are faced with two challenges.