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The Myth of Multitasking

Learn why multitasking isn't always the most effective use of today's heavy workloads.

The Necessity of Strangers

Today's leaders must build organizations and cultures that are more open to the world arround them.

The Only Four Reasons to EVER Lower Your Prices

Even in today's troubled economy, offering customers a discount isn't necessarily the best strategy.

The Organization’s Fault

Today's highly skilled knowledge worker is a far cry from yesterday's factory worker. Yet many experts believe that the way work gets done hasn't yet fully evolved from the outdated vertical corporate structure of the 20th century to the more...

The Platinum Skill of Giving Feedback

To get the most from your staff members, you must provide feedback. There are wrong ways to do this that will do nothing to improve performance-they may confuse staff members or encourage worse performance. On the other hand, there are ways to provide...

The Personality-Productivity Connection

Finding the right person for the job-and the right job for the person-is one of the most important keys to productivity. Todd Harris, Director of Research for PI Worldwide, explains how personality assessment tests can help you make the connection....

The Power of Belief

As Henry Ford said: "Whether you think you can, or think you can't, you're right." During his days as a door-to-door salesman, Sharif Khan learned first-hand how belief in oneself and a positive attitude are essential ingredients to a successful...

The Power of Counter-Intuitive Thinking

Leaders need to change the way they think if they want to break out of the pack, says Bill Byron Concevitch, author of <i>Counter-Intuitive Selling.</i>...

The Power of Just Enough Anxiety

According to Robert H. Rosen, author of the new book <i>Just Enough Anxiety</i>, behind every successful leader is a little anxiety....

The Power of Keeping Promises: How to Create Customers for Life

If your customer philosophy is "take the money and run," your company won't be around for long. Scott Deming, author of the new book The Brand Who Cried Wolf: Deliver on Your Company's Promise and Create Customers for Life, explains how to keep...