AI is transforming business. Are you ready?

Results 581 - 590 of 1015 Results
Narrow Results

Meet Julie Irving, 2009 Administrative Professionals Innovation Award Winner

A background piece about Julie Irving, AMA's 2009 Innovation Award for Administrative Professionals winner.

Meet Melanie France, 2010 Administrative Professionals Innovation Award Winner

An interview with Melanie France, winner of the 2010 AMA Administrative Professionals Innovation Award

Make the Other Person Feel “Felt”

learn how to use listening skills to build strong relationships

Message from a Millennial: Not Just a Steroetypical Millennial | AMA

A Millennial worker defends her generation.

Metric Mania

When it comes to communicating with employees about performance, keep it simple. Answer the basic question they really want answered: "How are we doing?"...

Mastering Project Management Communications

Ensure you are effectively communicating the project you lead.

Middle Management May Hinder Diversity Initiatives

Because middle managers focus on long-term strategy and maintaining the status quo, they are often at direct odds with diversity practitioners, according to a new report from The Conference Board. Here are some ways to get managers more involved in...

Mind the GAAP

If you think GAAP is a typo for your favorite clothing store, it may be time for a brief introduction to Generally Accepted Accounting Principles. You can increase both your comfort level with financials and your value to your organization with some basic information adapted from AMA’s seminar Funda

Minor Changes Can Lead to Major Improvements

Something as simple as changing the layout of an order sheet can lead to tens of millions of dollars in incremental profit. Find out how one company gave its performance a big boost by making small changes....

Miranda Rights of Customer Service

If you can't remember the last time you experienced truly excellent customer service, you're not alone. Peter Shankman's tips will ensure that your business is never convicted in the court of bad service....