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How to Get Buy-in for Your Ideas

Learn to use your powers of persuasion to improve your chances of getting people to say “yes.”

I Object! Four Steps to Handling Objections

Advice for managers for dealing with objections and dissent so that people can move forward to get work done.

Identifying and Removing the Barriers to Innovation

Some of the common barriers to innovation and how to overcome them.

If I Were a Supervisor, I Would...

How many times have you said to yourself, "If I were in charge, things would be different. I would...?" Hopefully your hard work and dedication will pay off and you will have an opportunity to implement your great ideas. In the meantime, here are some...

Impatience as a Leadership Virtue

Patience is a virtue, but sometimes impatience gets more done. Effective leaders know when to apply pressure and when to step back.

Implementing Employee Health Improvement Programs That Work

Employee wellness programs are a timely prescription for companies who want to save money while increasing productivity.

Improving Customer Experience Can Help Beat Your Competition, Drive Loyalty and Boost Profits

Learn how customer service can build customer loyalty and improve competitive position.

In Pursuit of Work/Life Balance

It's an age-old question: Can you succeed in your career and still live a balanced life? Yes, as long as you make a conscious decision to devote time to your social, mental, physical and spiritual needs, in addition to your professional...

Inclusion Measurement: Tracking the Intangible

What’s the difference between diversity and inclusion? Diversity is about variations and differences and, more often than not, refers to traits that are measurable. However, as the Institute for Corporate Productivity (i4cp) found in its Inclusion Measurement Survey, from a metrics perspective, incl

Increase Your Influence by Becoming More People Savvy

A three-step frame work to influence people to see things your way.