Articles - Resources

AI is transforming business. Are you ready?

Results 221 - 230 of 1015 Results

Narrow Results

Sort By

The Cost of Not Paying Attention

We live in a multitasking, ultra-connected, hyperactive world that constantly demands our attention. As we struggle to keep up, are we losing our ability to focus and engage in deep, reflective thought? In this interview, Maggie Jackson, author of the bestselling book Distracted, discusses the atten

The Five Skills of a Breakthrough Leader

In this excerpt from their forthcoming book Riding the Blue Train, Bart Sayle, CEO of The Breakthrough Group, and Surinder Kumar, Chief Innovation Officer for the Wm. Wrigley Jr. Company, discuss what it takes to become a "breakthrough leader."...

The Innovation Coach

A challenge for leaders is to communicate the importance of innovation and renewal and to create a culture that encourages those within the organization to learn and to change. The means to learn this skill may rest with study of species of birds.

The Latest on Workplace Monitoring and Surveillance

From e-mail monitoring and Website blocking to phone tapping and GPS tracking, employers increasingly combine technology with policy to manage productivity and minimize litigation, security, and other risks.

How to Become a Good Strategist and Leader

Leaders are good strategists and planners. Again, what I’ve found in working with successful men and women in business is that they’re very, very good planners. They have taken the time to learn or been taught how to do strategic thinking.

The Lost Art of Asking for Help

Have you ever wondered about the origin of the word "mayday," the international distress call used by ships and aircraft? In the preface to her new book Mayday!

The Miscommunication Medium

Do you often feel misunderstood? The problem may be that your e-mails don't properly "speak" your mind....

Customer Satisfaction Requires More than Satisfactory Service

A traveler attempting to book a ticket by phone became frustrated after choosing from a menu of endless options then waiting on hold for twenty minutes before eventually being transferred twice, with the second time to a dial tone! When she called back, the first live person she connected with got a

Dealing with Difficult People

If you're faced with some, let's call them "challenging" personality types at work, here's some news you can really use: Once you identify a person's main behavioral style-Controller, Analyzer, Supporter, or Promoter-you'll unlock the secret strategy that will win him or her over....

"B.S." Stands for Business-Speak

A few years back, a scientist named Alan Sokal decided to conduct a little experiment--well, a prank, really.