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The Art of Preparation

During his career as an agent representing dozens of major league baseball players, Ronald M. Shapiro has learned the value of preparation. Whether it's negotiating a multimillion-dollar contract for a Hall-of-Famer or presenting a proposal to your...

The Bad Business of Bickering Managers

Strategies for dealing with senior managers who can't get along.

The Art of Starting Over: Resetting Conversations and Arguments

When a meeting or conversation gets off to a rocky start, the situation can often be turned around by asking to start over.

The Basis of Good Meeting Management

You don’t want to earn a reputation for running the worst meetings. Here’s a way to build a reputation for productive, effective, efficient meetings.

The Best Way to Survive Hard Times: Build Strong Business Relationships

Make sure your salespeople’s relationship-building skills are up to snuff.

The Body Language of Charisma

How to gain influence in the workplace by becoming more charismatic.

The Cassandra Conundrum

Learn how to influence others

The Cobbler’s Child in the Workforce: Why Employee Happiness Is Everybody’s Job

When it comes to career development, whose job is it anyway? The author of a new book on career strategy maintains that it's everybody's job. Each of us has responsibility for managing our own career, but it's also in management's best interest to...

The Concrete Jungle Survival Guide:Four Steps to Overcoming the Chaos (and Taming the 10,000-Pound G

Learn how to increase tranquility, accountability, and productivit in today's corporate jungles.