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Brian Tracy on Building Relationships With Customers

Everything today in selling is building relationships. And the keys to successful building relationships within selling are trust and credibility.

The 4 Key Aspects to Being a Strategic Partner

The strategic business partner (SBP) role holds real promise, but has rarely been designed and executed in ways that could develop different results.

What’s Your Sales Routine?

Everyone is completely overwhelmed on the social media front wondering where it begins and where it ends. Not to mention, it’s a HUGE time sink for everyone and discouraging to many when they don’t see immediate returns.

Brian Tracy on 7 Ways to Motivate Employees

What’s the most effective way to motivate employees? Find out what best-selling motivational guru Brian Tracy has to say about self-concept and how managers can create an environment of high self-esteem that inspires employee potential.

12 Benefits of A Learn at Lunch Program

Are you having trouble finding the time to get a training session up and running? Try a lunch and learn.

Customer Service Performance Review Phrases and Examples

What is customer service? Nothing without exceptional reps. That’s why it’s important to take time to develop your employees’ skillset so they can be the best customer representative possible.

5 Tips for Correcting Behavior Issues at Work

Performance management would be easy if it weren’t for people who underperform. Now is an excellent time to correct behavior issues using the performance review process.