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Eight Leadership Maxims

Here are eight rules to perfect your leadership skills.

Embrace Critics to Drive Business

Use feedback, even negative feedback, to drive business growth.

Emotional Dimwits Need Not Apply

Leadership competencies, based on an i4cp/AMA survey, include Emotional Intelligence in the top 5.

Employee Engagement: A Basic Competency Managers Must Master

Learn why employee engagement is a basic management competency

Employees Should Mind Their Own Business

Are your employees constantly complaining about one another? Dr. Bruce Katcher offers advice on dealing with gossips and how to change their behavior.

As CEO of StreamServe, Chris Stone is in the business of clear and consistent messages. StreamServe's software allows businesses to produce bills, invoices and other documents that maintain and reinforce the company's brand identity. The company is...

Facing the Challenge of Stalled Growth

Many fast-growth companies suffer from stalled growth in good times and bad. In his book When Growth Stalls, Steve McKee shares his insights into how it happens and what to do about it. In an interview, the president of McKee Wallwork Cleveland Advertising identified three external factors and four

Faith at Work Is No Longer Taboo

How should a company respond to requests for prayer breakfasts? How about e-mail sign-offs that quote Scripture? These are just two of the challenges presented by the burgeoning "faith-at-work movement." Time will tell whether these issues will become a legal minefield or a source of competitive adv

Famous Objections and How to Overcome Them

What do you do when a prospect tells you, "Send me information about your company/products/services in the mail?" Paul S. Goldner, the author of Red-Hot Cold Call Selling, has two, not one, surefire responses....