Do your salespeople have trouble connecting to the real decision makers in your customers' organizations? These strategies will help them reach the people who have the power to sign on the dotted line....
To paraphrase Archimedes, given enough leverage you can move the world. The same principal also applies to negotiation, where the right amount of leverage can make the difference between getting what you want and coming away empty handed. Negotiation...
Learn to use your powers of persuasion to improve your chances of getting people to say “yes.”
Tips on staying cool under pressure from AMA's seminar Communicating with Diplomacy, Discretion and Influence: A Course for Senior Administrative Professionals.
Wise leaders have a flexible and resilient mindset that allows them to act and lead with wisdom.
If you learn how to use humor effectively against nasty people, you may not leave them laughing, but you can have the last laugh....
If you need to hire top performing sales staff if you want to increase sales,
A bad new hire can be a disaster for a small business. The author of a new book, All Hands on Deck , describes the six types of potential "crew members" you may encounter in business, along with tips on how to handle each one....
Using "flash foresight" to predict future trends and to spur innovation.
Is your company plagued by high employee turnover? If so, burnout may be a factor. Managers can prevent high employee stress and burnout levels b, using the "C.H.A.R.G.E." system: Challenge, help instill Hardiness, Appreciate, Relax, Goal set and...