Put your customer at ease and make the sale, with these simple strategies from management/sales guru Brian Tracy....
All executives want to grow their businesses. Dr. Edward Hess of Darden Grduate School of Business calls his model of business growth and his book about it as Smart Growth. Hess counsels corporate executives and small business owners to pursue growth strategies based on what he calls the 4Gs: (1) gr
Monitor team culture. Personal criticism, contempt, defensiveness, and withdrawal can undermine team performance.
Perceptions, performance, purpose, and process--these four Ps encourage critical thinking, increased creativity, and increase opportunities and avoid threats.
A new study by AMA and the Human Resource Institute arrived at five broad assumptions about the future of strategy execution. Globalization and changes in organizational structures top the list....
An exclusive interview with author Shoya Zichy about her Color Q personality system.
Businesses that don't take productive steps to plan for future talent needs at all levels will face certain disruptions-even disasters-when key employees retire or are lured away by competitors. So the importance of succession planning. So...
Which is more important to career success-"soft" skills (interpersonal/social abilities) or "hard" skills (technical/factual knowledge)? The answer may surprise you. According to a thought-provoking new book, it's the soft skills that can make or...
Developing an employee learning environment is an important part of any retention strategy.
What does it take to create a superstar team? The fundamentals are fairly simple, says the coauthor of the new book The Orange Revolution: How One Great Team Can Transform an Entire Organization. To begin, focus on “bringing the wow.”