To get the most from your staff members, you must provide feedback. There are wrong ways to do this that will do nothing to improve performance-they may confuse staff members or encourage worse performance. On the other hand, there are ways to provide...
As Henry Ford said: "Whether you think you can, or think you can't, you're right." During his days as a door-to-door salesman, Sharif Khan learned first-hand how belief in oneself and a positive attitude are essential ingredients to a successful...
Leaders need to change the way they think if they want to break out of the pack, says Bill Byron Concevitch, author of <i>Counter-Intuitive Selling.</i>...
According to Robert H. Rosen, author of the new book <i>Just Enough Anxiety</i>, behind every successful leader is a little anxiety....
If your customer philosophy is "take the money and run," your company won't be around for long. Scott Deming, author of the new book The Brand Who Cried Wolf: Deliver on Your Company's Promise and Create Customers for Life, explains how to keep...
Learn how to develop and maintain a good reputation.
Finding the right person for the job-and the right job for the person-is one of the most important keys to productivity. Todd Harris, Director of Research for PI Worldwide, explains how personality assessment tests can help you make the connection....
Half reptile and half mammal-it sounds like a creature from Greek mythology. According to B. Joseph White, former dean of the University of Michigan Business School and current president of the University of Illinois, that makeup is the stuff great...
Many strategic plans fail to get executed for a simple reason-too much complexity. Read this interview with <i>Simple Solutions</i> authors Tom Schmitt, president and CEO of FedEx Global Supply Chain, and Arnold Perl, a partner at the law firm of Ford...
Have you wondered why so many strategic alliances fail? Steve Steinhilber manages a portfolio of alliances at Cisco Systems that has a cumulative value of more than $4.5 billion annually. He can write from experience what makes his succeed and others...