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The Platinum Skill of Giving Feedback

To get the most from your staff members, you must provide feedback. There are wrong ways to do this that will do nothing to improve performance-they may confuse staff members or encourage worse performance. On the other hand, there are ways to provide...

The Myth of Generational Differences in the Workplace

The idea of generational differences have prevailed throughout time. Jennifer Deal researched the topic and explains why that idea is an outdated myth.

The Power of Belief

As Henry Ford said: "Whether you think you can, or think you can't, you're right." During his days as a door-to-door salesman, Sharif Khan learned first-hand how belief in oneself and a positive attitude are essential ingredients to a successful...

The Power of Counter-Intuitive Thinking

Leaders need to change the way they think if they want to break out of the pack, says Bill Byron Concevitch, author of <i>Counter-Intuitive Selling.</i>...

The Power of Just Enough Anxiety

According to Robert H. Rosen, author of the new book <i>Just Enough Anxiety</i>, behind every successful leader is a little anxiety....

The Power of Keeping Promises: How to Create Customers for Life

If your customer philosophy is "take the money and run," your company won't be around for long. Scott Deming, author of the new book The Brand Who Cried Wolf: Deliver on Your Company's Promise and Create Customers for Life, explains how to keep...

The Power of Simplicity

Many strategic plans fail to get executed for a simple reason-too much complexity. Read this interview with <i>Simple Solutions</i> authors Tom Schmitt, president and CEO of FedEx Global Supply Chain, and Arnold Perl, a partner at the law firm of Ford...

The Psychology of Selling

Learn from Brian Tracy and Michael tracy the secret of unlimited sales success

The Reptiles vs. the Mammals

Half reptile and half mammal-it sounds like a creature from Greek mythology. According to B. Joseph White, former dean of the University of Michigan Business School and current president of the University of Illinois, that makeup is the stuff great...

The ROI of Blended Learning: An Interview with Karen Peters and William J. Rothwell

There is much talk about blended learning today-and with cause. It has been found that those individuals who learn with the help of blended learning learn more quickly and more effectively. Performance & Profits interviewed training experts Dr....