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What's Your Social Quotient?

Boost your business and career by leveraging your social skills.

When Leaders Talk with Their Hands

Learn which hand gestures can be most effective to make key points.

When to Coach and When Not To

Learning how to recognize when and when not to coach is just as important as learning how to coach. Used in the right situation at the right time, coaching can make the life of a manager immensely easier, but if managers try to coach employees who...

Where Do You Want to Go and How Will You Get There?

There's an old saying: "If you don't plan your time, someone else will do it for you." Do you want to give up control of your life, allowing others to determine where and how far you'll go? Of course not. Here are some quick tips that will help...

White Men Can’t Lead (Everyone)

The author of a new book, Salsa, Soul, and Spirit: Leadership for a Multicultural Age, explains how leaders can embrace a more multicultural approach to lead an increasingly diverse workforce....

Who’s Bossing the Boss?

The way to improve the quality of an organization is to create a "better boss."

Why Aren't There More Good Managers?

What does management excellence have in common with baking a cake? A manager, like a baker, has to know how to get the most out of the ingredients he's given, or the end result will surely disappoint....

Talk Normal: Avoiding Jargon Talk for Effective Communication

An interview with Tim Phillips, author of "Talk Normal: Stop the Business Speak Jargon and Waffle."

Why Getting the Best from Your Employees Starts with Frontline Leadership

To fully utilize your team’s potential, the people in charge have to be great leaders. See how great frontline leadership can empower your team to success.