Experts have identified the latest trend: Workers who, like Peter Pan, just don't want to grow up. However, that's not necessarily a bad thing; their search for passion and meaning may just change the workplace for the better....
When it comes to communicating with employees about performance, keep it simple. Answer the basic question they really want answered: "How are we doing?"...
Because middle managers focus on long-term strategy and maintaining the status quo, they are often at direct odds with diversity practitioners, according to a new report from The Conference Board. Here are some ways to get managers more involved in...
If you think GAAP is a typo for your favorite clothing store, it may be time for a brief introduction to Generally Accepted Accounting Principles. You can increase both your comfort level with financials and your value to your organization with some basic information adapted from AMA’s seminar Funda
Something as simple as changing the layout of an order sheet can lead to tens of millions of dollars in incremental profit. Find out how one company gave its performance a big boost by making small changes....
If you can't remember the last time you experienced truly excellent customer service, you're not alone. Peter Shankman's tips will ensure that your business is never convicted in the court of bad service....
If your mission statement no longer inspires your people, find ways to renew your commitment to it, breathe new meaning into it, or change it....
How to reach today’s increasingly connected digital consumers.
Hard to believe, but according to the latest Worldwide Cost of Living Survey, Moscow is now the world's most expensive city, usurping the title from Tokyo. If you're looking for a really cheap place to live, try Asuncion in Paraguay-the world's least...
Is your boss a micromanager? Or even worse, are <i>you</i> guilty of MBHH (Managing By Hovering and Hounding)? Shockingly, four out of five workers say they've been a victim of this management faux pas. Read on to learn how to recognize...