Tips on staying cool under pressure from AMA's seminar Communicating with Diplomacy, Discretion and Influence: A Course for Senior Administrative Professionals.
Using "flash foresight" to predict future trends and to spur innovation.
Is your company plagued by high employee turnover? If so, burnout may be a factor. Managers can prevent high employee stress and burnout levels b, using the "C.H.A.R.G.E." system: Challenge, help instill Hardiness, Appreciate, Relax, Goal set and...
You've tried and tried to get your manager's attention through direct, point blank requests, but somehow your message just isn't getting through. Maybe it's time to try a little subtlety. The editor of officepolitics.com examines a range of subtle...
Nonverbal communication expert Carol Kinsey Goman, Ph.D. explains how to tell if someone is lying.
Employees now spend over 40% of their workday on e-mail-and they consider more than a third of that time a waste. So think twice before you hit that "Reply to All" button, say the authors of The Hamster Revolution: How to Manage Your E-mail Before...
Master thee communication skills from emotional intelligence.
How to project confidence and credibility using non-verbal communication.
In college, students who have failed to keep up with coursework throughout the semester undergo a ritual as old as education itself: the hallowed ceremony of cramming for a test. With mere hours to learn the subject matter, they frantically try to absorb several weeks' worth of material, hoping to g
If you want to stay employed until the current iffy economic situation improves, take some advice from the authors of the Administrative Assistant's and Secretary's Handbook: make sure your skills are top-notch and keep your ear to the ground....