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What Every Manager Should Know About Managing Gen Y

10 tips for successfully managing Generation Y employees (those born between 1980 and 1995).

What Is an Effective Leader?

We study the authors' Leadership Code and five qualities critical to effective leaders.

What Is Strategy Execution?

A 10-step approach to aid in execution of strategy.

What Makes an Exceptional Leader?

Leadership lessons based on Sir Ernest Shackleton's famous 1914 Antarctic expedition.

We Don't Do It That Way. Tips for More Effective Presentations

When it comes to getting key business messages across to your audience, it's no secret that if they/i snooze, you/i lose. Here are some ways to grab their attention, from Sherron Bienvenu, Ph.D....

Mastering Body Language: What to Say Without Speaking

If you want to get your message across most effectively, pay attention not just to your words but to your body language. When it comes to nonverbal communication, perception is everything. Communication expert Carol Kinsey Goman, Ph.D., explains how...

What Your Customers Really Want (Hint: It’s Not Just Price!)

Learn what attracts today's customers--and price is not a factor.

What, Me Brag?

If you don't learn how to promote yourself, your company may not promote you, either, says Peggy Klaus, author of <i>Brag! The Art of Tooting Your Own Horn Without Blowing It</i>. While nobody likes a braggart, keeping quiet about your...

What's Your Business EQ (Etiquette Quotient)?

In business, how you present yourself is as important as the service or product you're presenting. Take business etiquette expert Lydia Ramsey's "Busiquiz" before your next client meeting to make sure you put your best foot forward (and not in your...

What's Your Social Quotient?

Boost your business and career by leveraging your social skills.