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Why It's Time to Rethink ROI

It's time to take a "new school" look at that favorite "old school" performance metric--ROI

What to Do When an Employee Is Listed as a Sex Offender on a Megan’s Law Registry

It's almost unthinkable-you find out that someone on your staff is a convicted sex offender. Your instincts might tell you to react in one way, but you also have an obligation to act in a manner that is both legal and in accordance with your...

Why Some Firms Thrive While Others Fail

What makes the difference between successful and unsuccessful firms.

Why the Boss Shouldn’t Run Meetings

The author of No More Pointless Meetings explains why the most senior person in the room can't simultaneously run and participate in a meeting.

Why Too Much Harmony Kills Collaboration

Is playing nice hurting your business? John Canfield says that an overemphasis on polite discussion prevents teams from communicating in ways that generate robust dialogue, learning, and significant business results.

Why Women Still Don’t Run the Company…or the Country!

Tips for women who want to move up in the workplace, from Peggy Klaus, author of Brag and The Hard Truth About Soft Skills.

Why Zappos.com Pays New Hires $1,000 to Quit

Founded in 1999, the online shoe retailer Zappos.com has been an astonishing success story, growing to nearly $1 billion in sales. Even more impressive than its sales numbers, however, are the number of customers who rave about Zappos's customer...

Why Managers Need to Think Strategically

Learn the eight steps importrant to strategic thinking.

With a Little Help from Your Friends

Put your loyal customers to work for you through referrals.